#Web chat xbox support how to#

EST to ask how to access my games and their saves on a new console. Before I had time to chuckle cynically, my phone was ringing. on Saturday.įor my first call request, I had a waiting time of 1 minute. The latter option eliminates the tedium of waiting on the line by giving you an estimated callback time. You can call Xbox's tech support number (1-80) or you can have them call you. The chat was finished in 6 minutes and 35 seconds. I tried again and spoke to Unigamer, who,after some quick reassurances, sent me the steps to initiate getting my game saves restored. After declaring it an easy problem to solve, Snow proceeded to write an answer, but before I could get a resolution, the chat closed out after 8 minutes and 25 seconds of waiting. After logging in and connecting with Android Snow, I asked about accessing my game saves on a new device.

I also tried the Xbox Ambassador chat option. Xbox Support's YouTube channel was a lot more helpful - its mix of official and user-generated content provided answers to all of my questions. I say 'most' because when I attempted to look up info on how to use Cortana without Kinect, I only found posts complaining about the feature. If you don't feel like interacting with humanity at all, you can check out Xbox's forums for most of the answers. All in all, the entire chat took 9 minutes. From there, he gave me time to pair my controller. After taking a few minutes to pull up the pertinent information, he produced a step-by-step tutorial that also included a video. about syncing my new Xbox One controller to my Xbox One S.

Next, I gave the traditional support chat a shot and spoke with Michael B. You can have Xbox Support call you, which eliminates the tedium of waiting on the line.

Web chat xbox support